Managed Service

Managed Microsoft 365 & Support

We take over the complete management of your Microsoft 365 environment – from user management and security to fast helpdesk support for your employees.

< 15 Min
Avg. Helpdesk Response
99.9%
Service Availability
24/7
Proactive Monitoring
100%
License Optimization
Services in Detail

What we do for you.

User Management

Onboarding, offboarding, group management and license assignments – we handle the entire user lifecycle in M365 and Entra ID.

Proactive Monitoring

24/7 monitoring of your M365 services, user activities and security events. We detect and resolve issues before they affect your users.

Security Configuration

Best-practice security policies, MFA enforcement, Conditional Access and regular security reviews of your tenant configuration.

Helpdesk & Support

Fast support for your employees on all M365 questions – via ticket, phone or remote access.

License Management

Optimal license assignment, cost control and regular audits. We ensure you only pay for what you actually use.

Reporting & Transparency

Monthly reports on service levels, security status and usage statistics – full transparency over your IT environment.

Your IT department, only better.

With Cloumo Managed M365, you get a dedicated team that manages your Microsoft 365 environment like an internal IT department – only with deeper Microsoft expertise and predictable costs.

Dedicated Technical Account Manager
Monthly service reviews with your team
Proactive recommendations for new M365 features
Scalable from 10 to 10,000+ users
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Frequently Asked Questions

Our average first response is under 15 minutes during business hours. Critical incidents are prioritized and handled immediately.
Yes, our managed service is modular. You start with the areas most important to you and expand flexibly as needed.
Absolutely. You retain full admin rights at all times. We work with delegated permissions and document all changes transparently.
Contact

Let's get started together.

Book an appointment directly or write to us – we will get back to you within one business day.

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Personal consultation
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Direct contact
Write to us
info@cloumo.com
Location
Germany
We support companies throughout Germany – remotely and on-site.