Areas
AI & Digitalization
Custom AI, AI agents, automation & business apps
IT Operations & Security
Cybersecurity, endpoints, hardware & licensing
Cloud & Microsoft 365
Migration, SharePoint & Teams, backup
Getting started
cloumo.scan
Free security scan of your configuration
AI Workshop
Identify & prioritize custom AI use cases
Ongoing support
Managed M365 & Support
Complete management of your Microsoft 365 environment
IT Support On-site & Remote
German-speaking support, < 15 min avg. first response
Public Sector About Us Blog
Get in touch
Company

We are Cloumo.

Cloumo combines managed services, cybersecurity and compliance into IT operations you can rely on — with dedicated contacts, predictable costs and a team that takes ownership.

Our Mission

Enterprise IT shouldn't be exclusive to corporations.

Many mid-sized companies face the same IT challenges as large enterprises — cybersecurity, compliance, AI integration — just without the resources of a dedicated IT team.

Cloumo was founded to close exactly this gap. We combine deep security expertise with modern IT management and make businesses ready for tomorrow's requirements — at predictable costs and without overhead.

Microsoft Partner – certified M365 expertise
ISO 27001 consulting – ISMS setup & audit preparation
GDPR-compliant processes & data handling
BSI IT-Grundschutz expertise
NIS-2 readiness consulting
24/7 proactive monitoring
Cloumo
Managed Microsoft 365 Partner
On-site for you
Düsseldorf · Cologne · Munich · Berlin
Support
24/7 Monitoring & Helpdesk
Partner Status
Microsoft Partner
Our Values

What we stand for.

Four principles guide our work — in every project, with every client.

Transparency

No hidden costs, no surprises. We communicate openly and document every change to your IT environment.

Reliability

We deliver on our promises. Dedicated contacts, defined SLAs and responsive support — even in critical situations.

Expertise

Our team combines cybersecurity, compliance consulting (ISO 27001, NIS-2) and Microsoft 365 expertise with years of hands-on experience in mid-sized businesses.

Partnership

We see ourselves not as a service provider, but as an extension of your team. Your success is our benchmark.

We don't think about IT in terms of servers, but in terms of your business processes. Traditional IT often just manages the status quo. At Cloumo, we integrate intelligent IT that actively thinks ahead. With strategic foresight and next-gen technologies, we equip your business for a secure, digital future.

JH
Joachim Havloujian
Managing Director, Cloumo GmbH
Our Stance

Two convictions that guide us.

Digital sovereignty and responsible AI aren't buzzwords to us — they're design principles in every architecture and every project.

Digital Sovereignty

Your data. Your rules. Your infrastructure.

Europe's digital future must not rest in foreign hands. That's why we consistently build on EU infrastructure, GDPR-native processes and architectures without vendor lock-in — so you always know where your data lives and who can access it.

  • Data processing exclusively within the EU
  • Exit-ready architectures instead of lock-in
  • Full transparency over every data flow
Artificial Intelligence

AI that creates value — and lets people decide.

We deploy AI where it measurably saves time and cost — from enterprise AI to custom-built solutions. Always with clear guardrails: privacy-compliant, EU AI Act-ready and designed so the final decision stays with you.

  • Measurable value instead of AI hype
  • GDPR and EU AI Act-compliant adoption
  • Humans stay in control
Our Methodology

How we work.

From the first scan to day-to-day operations — a process that replaces surprises with structure.

Phase 01

Analysis

We map your IT landscape, identify vulnerabilities and understand what matters to your business — with our free M365 scan as a starting point, if you like.

Outcome
Status report with prioritized actions
Phase 02

Strategy

Based on the analysis, we develop a tailored strategy with clear priorities, timeline and transparent cost structure.

Outcome
Roadmap with a transparent quote
Phase 03

Implementation

Our experts implement the solution step by step — with minimal disruption to your operations and continuous alignment.

Outcome
Go-live without downtime
Phase 04

Operations & Optimization

Proactive monitoring, regular reviews and continuous improvement — we stay by your side, even after go-live.

Outcome
24/7 monitoring & regular reviews
EU
Based
100%
EU Data Sovereignty
GDPR
Natively Compliant
NIS-2
Fully Ready
BSI
IT-Grundschutz
Public Sector & EU Location

Digitizing government — secure, sovereign, procurement-compliant.

The public sector needs partners who master procurement law, security and data protection in equal measure. That's exactly what we're built for.

Government agencies, municipalities and public institutions face enormous challenges — digitization pressure, skills shortages and rising security requirements. We help overcome these hurdles with pragmatic, procurement-compliant IT solutions. Because secure administration is not a nice-to-have, but the foundation of a functioning society.

Procurement-compliant consulting (UVgO, VgV, GWB)
Data processing exclusively within the EU
BSI IT-Grundschutz & C5-compliant architectures
Experience with municipal and government clients
Active contribution to Europe's digital sovereignty
Learn more about Public Sector
Sustainability

Responsibility as
part of our DNA.

Sustainable action is not a trend for us, but the foundation of our entrepreneurial thinking. We integrate ESG principles into our services and our own actions.

E
Environmental Awareness

Environment

Cloud-first reduces local hardware and lowers the carbon footprint. We rely on energy-efficient Microsoft data centers and promote digital over paper-based processes.

↓ 60%
Less Hardware
100%
Paperless
S
Social Responsibility

Social

Modern Work enables flexible, location-independent working. We invest in employee development and create inclusive digital workplaces.

100%
Remote-capable
Ongoing
Training
G
Responsible Leadership

Governance

GDPR compliance, transparent data processing and documented security processes are standard. We support compliance with NIS-2 and other regulations.

100%
GDPR-compliant
Yes
NIS-2 ready
Contact

Let's get started together.

Book an appointment directly or write to us – we will get back to you within one business day.

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Personal consultation

Choose a suitable appointment for a non-binding initial consultation – we advise you on your individual requirements.

Select appointment
Direct contact

Write to us

info@cloumo.com
Or give us a call: +49 151 10675267
On-site for you

Düsseldorf · Cologne · Munich · Berlin

We support companies throughout Germany – from our office in Mönchengladbach, with a focus on Düsseldorf, Cologne, Munich, and Berlin – remotely and on-site.